Monday, September 28, 2009

Review Of Sanyo HEC SR1000K Massage Chair Recliner

By Amee Baum

Sanyo has a full range of massage chairs in their product line. We are going to take an in depth view of the entry level model for Sanyo. The model SR 1000K is the subject of this product review. Our reviews are systematic and we judge any massage chair is five critical areas. We give a point rating of up to twenty points per area for a total possible score of 100. This is the SR-1000K massage chair recliner by Sanyo.

Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.

Comfort & Ergonomics: The science of ergonomics is the study of things can be designed to fit the human body. In other words, we have natural ranges of motion and buttons, controls, etc. need to be within those ranges. The buttons on the remote are a decent size for most fingers. The main power is located on the side of the chair which is ergonomic but you still have to remember. The leg rest has a foot extension that needs to be flipped by your feet. Sanyo could work these things out a little better in our opinion. We give it a 17 overall.

Ease of Use: The advance of electronics is just simply amazing. However with this amazing advance come other challenges. All the new features that are in massage chairs must be learned and the user must figure out how to use them all. This is where the design becomes of paramount importance. The remote for the SR1000 seems to have more steps than needed to obtain the massage you want. We give this massage chair a 16 for this category.

Key Features: There are 2 electronic features integrated into the SR-1000 that just stand out in this chair. There is a physical shape sensor and a stiffness detector. The physical shape sensor detects how your body is positioned in the chair. If you move, then it changes the massage to better target your new position. The stiffness detector is actually based on lie detector technology. It monitors your pulse and sweatiness. We don't know if it knows you are lying! Anyway, somehow it knows where this nervousness originates from and it goes after those areas. The SR1000 earns an 18 for these electronic device features.

Massage Therapy: This is the most important category, since this is what a massage chair is all about. The SR 1000K comes with the following manual massage techniques: massage, tapping, combination, stretch 1 and stretch 2. The massages can be used in combination with the stretch 1 and stretch 2 functions. There are 2 automatic programs which are Relax and Recovery. First you choose the massage and then you can select the region of the body to target. You can select neck/shoulder, upper body, or waist. The SR1000K also comes with a calf and foot massager. The leg rest can be used directly for the calves. You must flip the foot massager out to use the foot massager. The leg rest allows you to target the following regions: calves, back of the knees, soles of the feet and the Achilles tendon/heal. The leg rest roller mechanism provides effective massage to the calves and the back of the knees. We rate the massage therapy of the SR-1000 a 17.

The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering.

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